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DSL DirectDial Backup Service

In the unlikely event that your DSL service requires maintenance or upgrade, or is interrupted due to fire, flood or other natural disaster, ETI provides you with a backup DirectDial account.

To access your backup account, simply remove your phone cord from the DSL router, attach one of the line filters provided for this purpose to the line, and plug the cord with filter into the outgoing port on your conventional modem, usually located on the back of your Computer. (When you return to using the router, remember to remove the line filter.)

You will then be ready to set up a dial up connection to your account, following the instructions in the Dial Up Set-Up section of ETI's Help Desk Online. The username@eticomm.net and password for your backup DirectDial account will be the same as for your main DSL account.

If you encounter problems while accessing your backup account, or while returning your DSL router to use, please contact ETI Customer Care


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